Frequently Asked Questions

A 360 Photo Booth captures slow-motion videos by rotating a camera around guests standing on a platform, creating a fun and interactive video experience that can be instantly shared via text, email, or social media.

We require a minimum setup area of 10 ft x 10 ft with access to a standard electrical outlet within 10 feet of the setup area.Yes, we offer destination photography services for clients who want to capture their special moments in a unique location. Please contact us to discuss your destination photography needs and we will provide you with a personalized quote.

Setup typically takes 45–60 minutes prior to the scheduled service start time.

Yes! A trained Duval Sistas 360 attendant will be present for the duration of your booking to ensure everything runs smoothly.

Yes, outdoor setups are allowed as long as the setup area is flat, dry, and protected from weather conditions such as rain, wind, or extreme heat.

Up to 2-3 guests may safely stand on the platform at one time.

Videos are typically delivered instantly via text or QR code scan during the event. Full event galleries can be delivered within 24–72 hours after the event if selected as an add-on.

Yes! Travel fees may apply for events located outside of Duval County. Please contact us for a custom quote.

Overtime may be added in one-hour increments at a rate of $175 per additional hour, subject to availability.

Your event date is secured once the required non-refundable 30% retainer or full payment has been submitted at the time of booking.

Yes. A non-refundable retainer equal to 30% of the total service cost is required to secure your event date. Clients may also choose to pay in full at the time of booking.

If only the 30% retainer is paid at booking, the remaining balance must be paid in full no later than twenty-one (21) days prior to your scheduled event date.

No. All add-on services must be paid in full at the time of booking and are non-refundable once purchased.

Yes, one courtesy reschedule is permitted if requested at least seven (7) days prior to the scheduled event date and is subject to availability.

Wi-Fi is not required but is recommended for faster sharing of videos via text or email.

Yes, children may use the booth under adult supervision. Duval Sistas 360 staff will provide safety instructions prior to use.

We require access to a standard electrical outlet within ten (10) feet of the setup area.

Service time begins at the scheduled event start time. Any delays caused by venue access limitations will not extend the scheduled service time.

Yes. A Certificate of Insurance (COI) can be provided upon request if required by the venue.

Yes. We may contact your venue prior to the event to confirm setup details and requirements if necessary.